Shipping policy

This Shipping Quote has been tailored to you. Specifically and we hope it meets your high expectations of us. Your item will usually be shipped within ten days of payment being received. It should take no longer than ten days to process and ship your order, excluding Special Circumstances which you will be made aware of by email after your purchase. Our free shipping policy includes the shipping of the item to the chosen address. This price does not include any shipping taxes or import duties. XXIITUNING is not held liable for any extra shipping charges that may be incurred when using our service.

COVID-19 Shipping Update 

Deliveries during this time may be delayed due to shipping restrictions. We are working hard to get products out to all of our customers as soon as possible. Delays for shipping may be as long as 15 working days on top of our ten working days usual shipment. Some Items May be delayed for a more extended period however all shipments are insured against loss and non-delivery. 

Upon receiving the item, you should inspect the product for defects before accepting the item from the courier. If the product is damaged or you are not happy in any way the product should not be signed for as XXIITUNING is not liable for any return shipping costs incurred if damaged or defective goods are accepted from the delivery service. 

If any customs charges are raised and are not paid for the items may be destroyed or returned to our factory. If the item is returned, the cost of shipping will be deducted from the final refund for the items you ordered. 

In extreme and unlikely circumstances that your product is not delivered in 90 days, you will be issued an email stating your item has been lost, and you will receive a full refund for your product or a brand new product sent out to you. 

If the item is destroyed, XXIITUNING is not liable to refund the customer. 

if you have any questions, please do not hesitate to contact us at